August 21, 2011
to launch new phone number for reporting non-urgent crime
in the Burnham-On-Sea area who wish to contact police regarding
non-urgent crime or anti-social behaviour will be able to do using
a new phone number from next month.
On Monday September 19th, Avon and Somerset Police will be changing
its non-emergency number to 101.
Although 999 is a well-recognised number to report emergencies,
a recent British Crime Survey found that only half of the public
knew which number to call if they wanted to speak to their local
police about policing, non-urgent crime and anti-social behaviour
101 will replace the existing non-emergency number for Avon and
Somerset Police, which is currently 0845 456 7000.
Assistant Chief Constable Anthony Bangham said: "The new
101 number means members of the public will find it simple to
contact us; 101 is easily remembered and will be used across the
"101 is a straightforward number, and I believe that, together
with all the other ways people can contact us, 101 will help us
provide a better service to the public."
Calls to 101 will cost 15p per call, irrespective of how long
that call may last and applies to landlines and mobile phones.
People who are deaf, hard of hearing or speech impaired will be
able to textphone 18001 101.
101 should be used for all non-emergencies such as reporting
a crime, contacting local officers, getting crime prevention advice,
making an appointment with a police officer or making police aware
of policing issues.
999 will still be used in a an emergency, such as when a crime
is in progress, when there is danger to life or when violence
is being used or threatened.