March 29, 2011
staff shortages' hit post deliveries in Burnham-On-Sea
Mail has this week apologised to residents in Burnham-On-Sea after
delays to postal deliveries during the past fortnight.
Many Burnham and Highbridge residents have found that packages
passing through the Dunstan Road delivery office, pictured here,
have been delayed by up to a week.
The concerns were first raised on Bunham-On-Sea.com's discussion
earlier in March.
Burnham-On-Sea.com understands that five staff have recently
left Burnham's sorting office and a further three are on long-term
sick leave, leaving what one worker calls "severe shortages"
and remaining staff "struggling to keep up."
Royal Mail spokesman said this week: "We are in the process
of recruiting ten new employees. In the meantime, staff are working
extremely hard to ensure a consistent service to our customers."
One member of Burnham-On-Sea.com's forums wrote: "I received
a parcel on 20th March via The Post Office from Interflora - it
contained birthday flowers from my Grandaughter ordered for 16th
March. They were completely ruined - leaves all turned yellow,
flowers wilted, bottom of stems brown and dry."
"Obviously this had been in transit or in the local sorting
office for several days - the box was quite clearly marked Interflora
in large letters and from the shape obviously contained flowers
which had cost someone good money!"