June 6, 2011
residents and firms call for water compensation
Water confirmed on Sunday night that a 'temporary fix' had been
put in place to fully restore water supplies in Burnham-On-Sea
and Highbridge following a weekend of disruption - but the firm
faces numerous calls for compensation from affected businesses
parts of the two towns were left without tap water or low water
pressure after a major 300mm water pipe running besides Love Lane
burst on Saturday night.
disruption led to several firms in Burnham having to close on
Sunday, including The Reed's Arms and Waterfront Bar on The Esplanade,
and Geri's Bistro and The Cottage Cafe in College Street. The
Victoria Hotel also offered a limited service.
of residents also reported water supply problems across the area
and even the public toilets on The Esplanade were also shut for
Lloyd from Burnham's Victoria Hotel (pictured top) told Burnham-On-Sea.com:
"I definitely think businesses and residents who have
been impacted should receive compensation, especially to cover
any lost trade."
Burnham Chamber of Trade Chairman Rhonda Mills agrees: "If
businesses can show they have suffered losses then they should
qualify for compensation."
Water spokesman Jeremy Williams, who apologised for the inconvenience,
told Burnham-On-Sea.com: "It's our policy to provide compensation
only when a property has been without supplies for 12 hours or
firm's policy goes on to outline that if the water supply is not
available for 12 hours, then household customers are entitled
to a compensation payment of £20 plus a further £10
for each 24-hour period that the supply remains unrestored.
Businesses can claim slightly more since non-household customers
are entitled to £50 plus a further £25 for each 24-hour
period the supply remains unrestored.
who believe they have a claim for compensation can take it forward
by contacting Bristol Water on 0845 702 3797.