buy from cold callers, Burnham-On-Sea residents urged
in the Burnham-On-Sea area have this week been urged not to buy
from cold callers following an increase in doorstep crime.
trading standards teams in Somerset have reported a rise in complaints
from residents about rogue traders.
news comes as a campaign is launched during National Consumer
Week, which runs from 12th-16th November, to encourage people
to say 'no' to cold callers.
David Hall, Somerset County Councils Cabinet Member responsible
for Trading Standards, said: "Many
consumers are not aware that when work costs over £35 traders
must give them a written notice of their rights, including a cancellation
traders will also often choose not to advise their customers of
their legal rights to cancel the contract within 7 days. If the
trader fails to do this, they are committing a criminal offence
and do not have a legal right to demand payment."
campaign is highlighting tips for residents on how to deal with
unwanted doorstep sellers and protect themselves against being
conned by rogue traders, such as not paying in cash, asking for
a written detailed quotation and comparing other quotes.
most common complaints are in relation to household maintenance
work, such as gardening, driveway work and roof repairs, and the
victims tend to be elderly and vulnerable.
Residenys can get more guidance on their consumer rights or to
report a dodgy cold caller to Trading Standards via the Citizens
Advice consumer service on 08454 04 05 06. Anyone feeling threatened
should call the police on 999. More information is also online