technical fault continues to hit Vodafone phone users
of mobile phone users in Burnham-On-Sea and Highbridge continue
to be without access to their service due to an ongoing technical
fault which has been running for over three weeks.
users have been without phone reception when trying to use their
handsets in the TA9 and TA8 areas, as first reported by Burnham-On-Sea.com
Vodafone network has been down since a week before Xmas and Vodafone
have provided no update on an ETA on fixing it or what the problem
is," one Burnham user, Sarah Buchanan, told Burnham-On-Sea.com.
has confirmed there is a technical problem with a 'microwave link'
at its Highbridge phone mast and says it is working on resolving
spokeswoman Jane Frapwell told Burnham-On-Sea.com: "Were
sorry some of our customers are still experiencing signal problems
locally. Our engineers have diagnosed a 'line of sight' issue."
link this particular structure into the network, there must be
a clear line of sight between this mast and the next one. Unfortunately,
this requires our riggers to climb the mast and weather conditions
have made this impossible."
attempt was made yesterday but visibility was poor. Our engineers
are treating this as a priority and we will make arrangements
to climb the mast as soon as it is safe to do so."