organisation to provide out-of-hours healthcare in Burnham area
new organisation has been unveiled to provide out-of-hours and
111 healthcare services across the Burnham-On-Sea area.
Doctors Urgent Care (SDUC) has been commissioned by Somerset Clinical
Commissioning Group (CCG) to provide out-of-hours urgent care
and the NHS 111 helpline service.
awarding both contracts to SDUC Somerset, CCG says it expects
the new service to deliver a more integrated approach to urgent
care services across Somerset.
expected to relieve the sort of demand experienced by district
hospitals last winter when Accident and Emergency Departments
saw unprecedented numbers of frail elderly patients and those
with long-term conditions being admitted to hospital.
Ed Ford, Somerset Clinical Commissioning Groups GP Emergency
Care Lead, explained: "Our plans for emergency and out-of-hours
medical care aim to deliver a significant improvement to services
in Somerset. Emergency and urgent out-of-hours medical services
are available to help the most ill and vulnerable. Our aim is
to see more seamless care delivered to patients whether in their
own home or the community, as well as fewer people feeling they
need to attend hospital Accident and Emergency Departments when
they dont have an urgent need to be there."
Mee, Regional Operational Manager with Somerset Doctors Urgent
Care (SDUC), added: "We are delighted to be the new service
provider for Somerset out-of-hours urgent care and NHS 111 service
and we believe that we can improve access to the right service
through a more integrated approach. We are looking forward to
working closely with other local healthcare providers in the county
to deliver high quality patient care."
111 telephone helpline continues to be the number to call for
all non-emergency queries.
service operates 24 hours a day, providing health advice and signposting
the public to the correct service for their healthcare needs.
Dr Mike Harrison (Medical Director Vocare), Caroline Moore (Somerset
CCG Governing Body Member Nurse Representative) and Ann
Anderson (NHS Somerset CCG Director of Primary Care Development)
with in the background: John Harrison (Chief Executive of Vocare),
Helen Weldon (NHS Somerset CCG Quality Improvement Manager), Jo
Meecham (Clinical Support Manager SDUC), Rachel Vokes (NHS
Somerset CCG Urgent Care Commissioning Manager), Tracey
Tilsley (NHS Somerset CCG Commissioning Project Manager) and Helen
Mee (Regional Operational Manager SDUC)