sorry for two weeks of intermittent broadband faults in Burnham
has issued a fresh apology to customers in Burnham-On-Sea and
Highbridge after ongoing interrupted broadband and phone services.
have suffered intemittent problems with internet and phone services
for almost two weeks.
company has started paying compensation to some customers following
says a fault at the local exchange is affecting customers being
able to get online or make and receive phone calls.
spoke to the Sky's media team this week, who confirmed they are
working on resolving the issues.
Sky spokeswoman added: "Were really sorry to those
customers in Burnham-On Sea who are currently experiencing issues
with their broadband and talk services. This is due to a fault
at the exchange which our engineers are working to fix and hope
to have a resolution as soon as possible. We're sorry for the
continued inconvenience caused."
added: "If customers would like to discuss this outage, we
encourage them to call our contact centre on 03442 411 653."