care home owner speaks out after failing inspections
owner of a Burnham-On-Sea care home for mentally ill people that
has been criticised by the Care Quality Commission for the second
time in a year has this week said it is committed to ensuring
people there are "healthy and safe."
emerged this week that Highbridge Court care home, which is located
in Berrow Road near the junction with Gore Road, received an unannounced
inspection in January and was rated as requires improvement
in four out of five areas, after it had not ensured that
people were protected against some key risks.
comes after a previous inspection in 2015 which placed the care
home into special measures.
CQC said that it would be "taking further action" against
the home. The report states that "the amounts of medicines
that were recorded as being in stock were not always the same
as the actual medicine in stock."
also went on say that "peoples mental health needs
may not have been fully supported" and that there had been
repeated breaches of the Health and Social Care Act 2008.
spokesman from Trascare, which runs the care home, said this week:
"We always take feedback from the CQC extremely seriously.
Immediately after the inspection in January we put in place a
detailed action plan to address the areas identified as requiring
improvement. Our absolute priority is to ensure the people we
support are healthy and safe."
Ivanova, deputy chief inspector for adult social care in London
and the South, said: "People are entitled to services which
provide safe, effective, compassionate and high quality care."
we find that a service requires improvement, we will expect them
to provide us with a full plan setting out how they will address
the issue. We will share our findings with local commissioners,
and we will return in due course to check that they have made
the required improvements."
of the people who use the service have complex mental health issues,
and this latest rating comes just six months after the last care
home rating of "inadequate".
an inspection last year, the CQC noted that the service
was not fully caring, and peoples privacy and dignity was
not always fully respected. It also stated that Risks
to people were poorly managed.