calls put lives at risk, Burnham-On-Sea
from South Western Ambulance Service NHS Foundation Trust (SWASFT)
are reminding parents in the Burnham-On-Sea area to keep an eye
on their mobile phones during the school holidays after the service
has received a number of unnecessary 999 prank calls from children.
999 control hubs in the South West have received a number of hoax
calls that have resulted in vital emergency resources being sent
to peoples houses only to find no one there when they arrive.
they rang the caller back they were met with children laughing.
This wasted journey meant that the crew were unable to attend genuine
patients in need of care.
emergency calls are recorded and can be traced. SWASFT will prosecute
offenders if necessary. Last year, in 2017, 774 hoax calls were
made to the ambulance service which distracted paramedics from attending
91 real emergencies.
Western Ambulance Service Chief Executive, Ken Wenman said: "Making
hoax calls can put lives at risk. We strongly encourage parents
to impress upon their children the importance of only dialing 999
in a genuine emergency situation. It is vital that people understand
and appreciate the consequences associated with making hoax calls.
We work with the police and other partners to seek the prosecution
of people who abuse the 999 system."
of when to call 999 include choking, chest pain, stroke, serious
blood loss and unconsciousness. Using 999 correctly helps our paramedic
crews to reach those patients most in need of medical attention.
healthcare options for less serious conditions include; visiting
your local pharmacy, visiting a minor injuries unit or NHS walk-in
centre, or calling NHS111. You can also find information and advice
online at http://www.nhs.uk