June 5, 2005
02 mobile phone users left with drop in reception quality in Burnham
Angry mobile phone users across Burnham-On-Sea have been left with poor reception quality after the main phone transmitter in the town was taken down.
Signal strength for many O2 phone users has dropped significantly during the last few days after the main ‘macro cell’ transmitter was taken down from the mast at Pepperall Road in Highbridge, pictured right.
An O2 spokesman confirmed to Burnham-On-Sea.com: “We have received several complaints from customers in your area.”
“The reduced signal strength is due to our main macro cell site in Highbridge being decommissioned.”
Burnham’s nearest operational O2 transmitter is therefore at East Brent, near the M5 motorway, several miles away from the town.
The O2 spokesman was unable to say when the problem will be rectified – leaving mobile phone users across Burnham having to suffer from continued interrupted telephone conversations or, in some cases, unable to make phone calls at all.
UPDATE: At a town council meeting on Monday night, Cllr Poole confirmed that a new phone mast would be put up shortly at Berrow so, he said, “network strength should be much stronger in Burnham and Berrow.”
And, in our discussion forums, it’s been claimed that a new Orange mast will soon be going up on Isleport. The contributor also said that the “O2 mast is under repair as we speak.”