Privacy & GDPR

Our privacy policy 

This privacy policy sets out how uses and protects any information that you give us when you use this website. is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1st February 2016.

What we collect:

We may collect the following information:

  • name and job title

  • contact information including email address

  • demographic information such as postcode, preferences and interests

What we do with the information we gather:

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.

  • We may use the information to improve our products and services.

  • We may periodically send news items from plus promotional emails about our products, offers or other information which we think you may find interesting using the email address which you have provided.

  • We will never pass on your personal details to third-parties.


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes

  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.

Webcam on seafront 

We have made sure that the web camera has been positioned appropriately, fully zoomed out and set to an appropriate resolution to try and ensure individuals cannot be identified.

All web camera equipment used does not have the facilities or capacity to capture audio.

Should a sensitive situation occur, for example, a medical emergency, within view of one of our web cameras that could compromise someone’s privacy, we shall endeavour to temporarily suspend the live stream as soon as we are made aware of such a situation.

How We Use Video and Still Images Captured

The purpose of the web camera is to promote tourism for the town of Burnham by streaming a live video feed onto this website for general public viewing.

The web camera is not in any way connected, used or affiliated with the police or any local authority and is not used for any surveillance, crime prevention and detection, traffic management or public safety purposes.

Generally, we do not record or store video recordings that have been captured by our web camera. We may, however, from time to time, record and store video recordings of events that are of public interest such as, for example, sunsets, weather conditions, special events, exceptionally high tides and so on. Such video recordings may also be published on this website and our social media pages.

No one may record, store or use any footage captured by our web camera, for any reason, without prior permission.

We accept no liability, responsibility or control for web cameras that are operated and/or owned by external organisations that we provide a link to from this website. External web cameras are also subject to acceptance of their own privacy policies.

Your Rights

In particular, you have the following rights:

  • You can request a copy of any footage where your image is identifiable. We must respond to your request within one month. Bear in mind that not all footage is recorded so we may not hold your images.
  • You can request us to erase any footage that we have of you.
  • You can request that we do not capture any footage of you in future. However, due to the nature of a public web camera, this may make this very difficult and it might not be possible for us to do this.

For further information contact us direct at or contact the Information Commissioner’s Office or your local Citizens Advice Bureau.