at Brean Pontins exposed on BBC1 Watchdog show
poor cleanliness of Brean's Pontins holiday park, near Burnham-On-Sea,
has been featured this week on BBC1's Watchdog TV programme.
The show secretly filmed a visit to the park last week when its
team found 'blood stained sheets', 'grubby and rundown public
toilets', 'disused chairs by the play area', 'litter by the crazy
golf', 'grime on the floors', 'filth' and 'holes in walls'.
The programme mocked new owner Britannia Hotels' claims about
turning the park into a Disney-themed resort by bringing its own
dwarfs onto the park to clean up the worst-affected chalets before
the Pontins security team asked them to leave.
Watchdog programme said it had received 100 complaints from holidaymakers
and named the Brean Sands park as the worst Pontins park in Britain.
Customers interviewed on the show claimed: "The only way
I can describe Pontins Brean Sands is hell on earth."
In a fiery interview with Watchdog host Anne Robinson, Britannia
Hotel Group's Eileen Downey explained that the firm has only recently
taken over the park and is in the process of starting a major
said: "We have only owned the park for 26 weeks, so this
programme is rather premature."
"These parks are townships - they have 3,500 apartments
- and we bought them out of receivership. Rome wasn't built in
"We have had 1.5 million people visit the parks and you
have only received 100 complaints. 99.9% of people had good value
continued: "I am happy that the refurbishments are going
as planned... some parks will be closed in mid-November for work.
When our refurb is complete, everyone will have good value."
KPMG announced last January that Pontin's five parks, which
were put into administration last
November, had been saved by Britannia.
The Pontins holiday firm was launched in 1946 when Fred Pontin
opened his first holiday park in Brean.