trader alert issued to residents in Burnham-On-Sea area
in the Burnham-On-Sea area have this week been reminded to stay
alert to rogue traders after several people in the area were conned
out of thousands of pounds.
Devon and Somerset Trading Standards says it has received a number
of complaints about unsolicited visits from doorstep traders,
including one that claimed to be from Somerset Highways, offering
gardening, building and driveway works.
The complaints refer to poor quality work, excessive costs, and
even sometimes to elderly people being driven to the bank to withdraw
"By law, doorstep traders have to provide written information,
including their name, address, how much the work will cost and
how long it will take to complete, before a person agrees to a
contract," says a spokesman.
"They must also give written notice to advise people about
their rights to a 14 day cooling off period. The advice from Trading
Standards is to not enter contracts with unsolicited visitors
to your home."
"Take your time and always get three quotes for any work,
they say. Also, get a second opinion if you're told by an unsolicited
visitor that you need work doing at your home."
Councillor David Hall, Somerset County Council's Cabinet Member
responsible for Devon and Somerset Trading Standards, added: "We've
heard several reports of gangs claiming to work for Somerset County
Council Highways and offering cheap, leftover tarmac."
often wait until there is resurfacing in the area so it seems
plausible. Please remember, no firm working for Somerset County
Council would ever offer to carry out resurfacing of private drives
or forecourts. They do not have 'leftover tarmac'."
For advice, or for details of approved traders, or to complain
about a doorstep trader, call Citizen's Advice on 03454 040506
or visit Devon and Somerset Trading Standards Buy
With Confidence website for a list of Trading Standards approved