Knoll's Mendip House care home to shut over abuse inquiry
care home in Brent Knoll that is being investigated by police over
allegations of abuse is to shut, its owners have announced this
It comes after Mendip House was branded "inadequate" by
Care Quality Commission inspectors.
Staff at the home did not meet the "basic needs" of residents,
who have autism, and its failings were "unacceptable",
CQC inspectors said.
The National Autistic Society (NAS) announced the closure on Monday,
saying it had "failed badly" its residents.
charity said police and Somerset County Council's safeguarding team
are investigating a number of serious allegations of abuse, neglect
and the degrading treatment of people.
and Somerset Police said it could not comment further on the allegations
at this stage.
provides various day services for the six residents at the home,
in the grounds of Somerset Court.
The CQC inspectors
found people living in the service had not been kept safe. A number
of serious allegations, such as abuse, neglect and degrading treatment
of people, had been made. One staff member raised their concerns
with inspectors directly as they had no confidence that the provider
would take their concerns seriously and act on them. The concerns
were reported to the police and the local authority safeguarding
team immediately whose investigations continue.
inspectors found the home had been poorly managed with chaotic record
Harris, NAS director, said: "It is evident that the standards
in Mendip House had been deteriorating for some time - and we should
have picked this up sooner."
members of staff separately alerted us and the CQC to unacceptable
staff behaviour in May, we immediately made sure our residents were
safe, contacted other partners and appointed an independent investigator.
We are now taking disciplinary action against local management and
added that while there was no evidence of residents coming to physical
harm, people had been put at risk by some staff neglecting their
duties and failing to follow procedures. NAS is now working to find
new homes for the residents.
Ivanova, Deputy Chief Inspector of Adult Social Care, said: "Everyone
who uses this service has a right to safe, effective, compassionate
and high quality care."
am extremely concerned that Mendip House has failed to meet even
some of the most basic needs for the people living there. These
are unacceptable failings and must not be allowed to continue."
discussions, the provider, The National Autistic Society, have informed
us they are taking action to cancel the registration of Mendip house
and learn from the failings found at the last CQC inspection."
the meantime we will continue to work with Somerset County Council
and the National Autistic Society to ensure that people are safe
and are in a position to receive care more appropriate for their
we do not see immediate changes in care we will not hesitate to
use our enforcement powers to ensure improvements take place."